Privacy policy

Privacy Policy

This Privacy Policy describes how Ezvian (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

We are committed to safeguarding your personal data and ensuring transparency in how your information is handled.

 

Information We Collect

When you visit or make a purchase from our website, we may collect certain personal information necessary to process your order and improve your experience.

This may include:

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment details (processed securely via third-party payment providers)

  • Order history and transaction details

We may also automatically collect certain non-personal information when you interact with our website, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the website

This information helps us analyze trends, improve our services, and enhance user experience.

 

How We Use Your Information

We use the information collected from you for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your orders, updates, or support requests

  • To provide customer service and respond to inquiries

  • To improve our website, products, and overall user experience

  • To detect and prevent fraudulent or unauthorized transactions

  • To send important updates related to your purchase or account

We may also use your contact information to send promotional or marketing communications. You may opt out of such communications at any time by following the unsubscribe instructions or contacting us directly.

We do not use your personal information for any unlawful or unauthorized purposes.

 

Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

However, we may share your information with trusted third-party service providers only to the extent necessary to operate our business and provide our services. These may include:

  • Payment processing partners

  • Shipping and logistics providers

  • Website hosting and technical service providers

These third parties are obligated to use your information solely for the purpose of providing their services and are not permitted to use it for any other purpose.

We may also disclose your information if required to do so by law, regulation, legal process, or governmental request.

In the event of a business transfer, merger, or sale, your information may be transferred as part of the business assets.

 

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Your payment information is processed securely through trusted third-party payment gateways and is not stored on our servers.

We implement appropriate technical and organizational safeguards to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

By using our website, you acknowledge and accept this inherent risk.

 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and improve our website functionality.

Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings

  • Understand how you interact with our website

  • Improve performance and user experience

We may also use third-party tools and services that utilize cookies to analyze website traffic and user behavior.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality and performance of certain features on our website.

 

User Rights and Choices

You have the right to access, update, or correct your personal information provided to us.

If you wish to request deletion of your personal data or have any concerns regarding how your information is handled, you may contact us using the details provided below. We will make reasonable efforts to respond to such requests in accordance with applicable laws.

Please note that certain information may be retained as required for legal, accounting, or operational purposes.

You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions included in such communications or by contacting us directly.

 

Changes to This Privacy Policy

We reserve the right to update, modify, or replace this Privacy Policy at any time. Any changes will be posted on this page with immediate effect.

It is your responsibility to review this policy periodically. Continued use of our website after any changes constitutes acceptance of those changes.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

Email: ezvianofficial@gmail.com
Phone: +91 9821257416

We will make reasonable efforts to respond to your inquiries in a timely manner.